BSA – Salesforce Admin

at Apex Systems
Location Eden Prairie, MN
Date Posted March 23, 2021
Category Default
Job Type Full-time
Contractor

Description

Business Systems Analyst - Salesforce Admin

Contract to Hire

Remote

TOP REQUIREMENTS:

• Experience working in Utilization Management / Prior Authorization workstream in the healthcare industry (3+ Years)

• Certified Salesforce Administration (will consider candidate working towards certification)

• Agile experience in a product owner role or business systems analyst role (2+  years)

•** What experience will set candidates apart from one another? Experience working in Utilization Management / Prior Authorization workstream in the healthcare industry.

LOCATION: Remote

•** Cannot provide sponsorship upon conversion.

TEAM STRUCTURE: Product team - 2 Product owners for UM, CRM and Appeals and grievances. 2 Technical Integration Teams and 1 Salesforce Team - 2 scrum masters, 3 Dev Leads and approximately 40 developers (including QA) total.

INTERVIEW PROCESS:
a. How many rounds? 2
b. Video vs. phone? Video
c. How technical will the interviews be? No specific technical questions. Will have discussion on their experience working with products such as Saleforce.

Is this person a sole contributor or part of a team? Part of a team

If so, please describe the team? 

• The Product team is comprised of 30+ product owners and business systems analysts who translate business requirements into solutions and work with engineering teams to lead in the build of those solutions.

What are the top 5-10 responsibilities for this position? 

• Collaborates with core product team to design, build and test changes to the core product, whether as a product enhancement or as part of a client implementation.

• Leads and/or participates in client model office sessions to align client requirements to core product capabilities

• Collaborates with business, product and engineering resources to build detailed specifications for customizations and/or configuration of the Optum product to meet client requirements.

• Supports business team in configuring and enhancing Salesforce based application

• Collaborates with QA resources to build robust test plans to assure a quality product that meets functional requirements.

• Works independently and/or collaborates on client deliverable, following documentation standards, and aligning content to core product capabilities.

• Participates in responses to requests for proposals, aligning RFP requirements to core product capabilities, writing proposal content and assessing the level of effort required to fulfill responsibilities.

• Travel as required to client sites for implementation activities and/or client locations for collaboration with client teams.

What software tools/skills are needed to perform these daily responsibilities?

• Certified Salesforce Administration (will consider candidate working towards certification)

What skills/attributes are a must have?

• Bachelors degree or equivalent experience

• 5+  years of IT experience in a business/systems analyst or similar role

• 3+  years in client facing roles for requirements, design, testing and/or go-live activities

• Experience working in Utilization Management / Prior Authorization workstream in the healthcare industry

• Agile experience in a product owner role or business systems analyst role

• Experience in working in cross-functional/cross-geography teams

• Exceptional communication skills, evidenced by the ability to communicate appropriately at all levels of an organization in writing, verbally and via visualizations

• Ability to work independently with limited general supervision

What skills/attributes are nice to have?

• Familiarity with Aha!

• Familiarity with Rally

What are the work hours? 
8am-5pm

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at 844-463-6178

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