Business Analyst – Salesforce Implementation
Published | April 17, 2021 |
Location | Atlanta, GA |
Category | Default |
Job Type | Full-time |
Description
Sr. Business Analyst – Salesforce Implementation
Permanent – Direct Hire
100% Remote
Salary with excellent benefit package
Are you a Business Analyst with at least 3 years of Salesforce Implementation experience and looking for a permanent home and be a valued team member? Are you well spoken, smart, yet humble with excellent customer facing skills? If so, please keep reading, this may be just what you have been looking for!
We are looking for a Senior Business Analyst (SBA) for a permanent position with our client. is an individual, key contributor position on a project team responsible for guiding the customer through the implementation of Salesforce solutions using Customer's implementation methodology. The SBA will engage customer stakeholders to understand desired business outcomes and define success criteria. You will also articulate to customer stakeholders the value of recommended solutions and approaches. This role is vital to our project and customer success.
Primary Responsibilities
Gather and Develop requirements to create clear and comprehensive user stories and develop solution design documentation
Perform fit-gap analysis between Salesforce functionality and client requirements
Design stylish , modern, yet clever, innovative Salesforce solutions involving configuration of Salesforce, creation, and refinement of complex data models, external integration, business process automation, and other custom functionality.
Create specifications and manage the delivery and testing of the functionality by resources
Iterate on solutions through a Build/Test/Review cycle with customer
Develop training curriculum and deliver training sessions to the end-users
Work with Customer’s, Delivery Services to manage a project to scope, budget, and timeline expectations
Required Qualifications
BA/BS degree in Business, Computer Science or Engineering - or equivalent work experience.
3+ years' experience administering or consulting with Salesforce Jira, lucid chart, smart sheet,
Experience with business process definition, best practices, and reengineering
Experience writing user stories to capture Salesforce requirements.
Experience with data migrations from third-party systems to Salesforce
Experience designing or building Salesforce integrations with 3rd party applications.
Experience implementing multiple projects simultaneously – Well organized.
Understanding of the critical levers for B2B, B2C, hybrid business models
Understanding of fundamental concepts of user-centered design and design thinking
Excellent Customer facing skills
Great teamwork and collaboration skills