|Location||Remote, United States of America|
|Date Posted||July 29, 2020|
Process approximately 23,000 phone calls, emails, and/or Skype chat messages (i.e. Phone calls, emails, and/or texts) from customers seeking information about Contact Center programs. Experience translating analysis into clear recommendations and concrete action steps for diverse audiences. The candidate must be able to respond to end user requests for assistance using existing manuals and...