Customer Contact Center Representative

at GovernmentCIO
Location Remote, United States of America
Date Posted July 29, 2020
Category Default
Job Type Full-time

Description

Process approximately 23,000 phone calls, emails, and/or Skype chat messages (i.e. Phone calls, emails, and/or texts) from customers seeking information about Contact Center programs. Experience translating analysis into clear recommendations and concrete action steps for diverse audiences. The candidate must be able to respond to end user requests for assistance using existing manuals and...

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