Customer Success Coordinator (Contract)

at Benefitfocus
Location Charleston, SC
Date Posted September 15, 2020
Category Default
Job Type Full-time

Description

Customer interaction, both email and phone, to answer Open Enrollment questions and perform basic production triage. You’ll be assisting with day-to-day customer support, reporting, issue triage, and progress tracking. You’ll be an extension of your assigned CSM, helping them to drive desired outcomes while maximizing the value of Benefitfocus solution. This is a 100% remote role....

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