IT Application Specialist II – Experienced Salesforce Administrator

at Enterprise Bank & Trust
Location St. Louis, MO
Date Posted November 23, 2021
Category Default
Job Type Full-time

Description

Enterprise Bank & Trust was founded in the spirit of entrepreneurship and community. From the small mom-and-pop coffee shop to the large construction company that employs local people, our goal is to help businesses succeed and our communities thrive. With offices in St. Louis, Kansas City, Phoenix, California and New Mexico, we're strong, growing and committed to supporting the communities we serve. We extend this commitment to the community to our associates, offering annual paid volunteer time off and charitable-matching opportunities. Voted A Best Bank to Work For by American Banker, we offer our associates an array of benefits and the opportunity to chart their own career path with us. Join us in the pursuit of our mission to guide people to a lifetime of financial success, and enjoy a career filled with professional growth opportunities, interesting colleagues and the satisfaction of supporting our communities. Together, there's no stopping you.

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IT Application Specialist II - Experienced Salesforce Administrator
Job Description

Position Overview

This position will be accountable for the implementation, enhancement, successful performance and security of various applications including, but not limited to, Salesforce. Responsibilities include performing functional configuration and advising on customization and maintenance of Enterprise's Salesforce org and other deployed solutions. Additional responsibilities include ensuring that solutions developed and/or supported by the Application Development Team are being utilized at an optimal level throughout the organization.

Primary Areas of Responsibility

  • Support/Implementation
  • Monitor end-user usage of systems and performs daily administrative tasks
  • Analyze and implement requested changes to existing Salesforce configuration
  • Complete technical service requests and provides business application support
  • Participate in ongoing system maintenance and data cleansing, system cleanup and data quality review
  • Management of application permissions to ensure auditable data transactions, and separation of duty audit controls
  • Supports the application life cycle (analyze, build, test, implement, train and support) of developed/deployed software systems.
  • Ability to create and manage workflows rules, data validation and triggers
  • Create training and supporting guides/materials
  • Report/Dashboard Creation and Maintenance
  • Develop meaningful reports and data dashboards to monitor process performance
  • Create drill-down capability to allow quick assessment of causes of performance issues
  • Analyze data to identify areas of poor performance to address with improvement activities

Qualifications

  • Strong customer-focused and leadership skills, to positively interact with various end-user skill sets and management styles.
  • Innovative thinker, technologically sound with good business operations perspective
  • Excellent organizational and problem solving skills with the ability to handle a fast-paced, dynamic environment while working on multiple projects at the same time.
  • Excellent spoken and written communication as well as receptive listening skills, with the ability to present complex ideas in a clear, concise fashion to technical and non-technical audiences.

Supervisory Responsibilities

  • none

Education and/or Experience:

  • High School Diploma
  • Associates Degree or Bachelor's degree from a four year college or university preferred
  • Minimum 4 years in a technical support role
  • Minimum 3 years of work experience as a Salesforce Admin required. Ideal candidate will have a strong background in creating complex workflows and providing technical plans/solutions to business teams. Must be well versed in creating Salesforce reports and dashboards along with detailed page designs and layouts. Experience with Visualforce Pages and Lightning Components preferred.
  • Prior experience in the financial services industry is a plus

Certificates, Licenses and Registrations

  • Salesforce Certified Admin

Additional Information

  • Position may require limited domestic travel

Equal Opportunity Statement

Enterprise Bank & Trust is committed to helping individuals with disabilities participate in the workforce and ensuring equal opportunity to apply and compete for jobs. If you need an accommodation in order to apply for a position at Enterprise Bank & Trust please contact Human Resources at [Click Here to Email Your Resumé] .

Enterprise Bank & Trust is committed to managing our business and community relationships in ways that positively impact our associates, clients, and the diverse communities where we work and live. We are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity or protected veteran status and will not be discriminated against on the basis of disability. All employment offers are contingent upon the applicant successfully completing both drug and background check screenings. If you would like more information about your EEO rights as an applicant under the law, please download the Equal Employment Opportunity is the Law poster HERE .

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