A career within Salesforce Consulting services, will provide you with the opportunity to help our clients leverage Salesforce technology to enhance their customer experiences, enable sustainable change, and drive results. We focus on understanding our client’s challenges and developing custom solutions powered by Salesforce to transform their sales, service and marketing capabilities by exploring data and identifying trends, managing customer life cycles, strategically building and leveraging online communities, driving employee engagement and collaboration, and connecting directly with channel partners to share goals, objectives, and activities in a secure, branded location.

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

As a Senior Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

• Encourage everyone to have a voice and invite opinion from all, including quieter members of the team.
• Deal effectively with ambiguous and unstructured problems and situations.
• Initiate open and candid coaching conversations at all levels.
• Move easily between big picture thinking and managing relevant detail.
• Anticipate stakeholder needs, and develop and discuss potential solutions, even before the stakeholder realises they are required.
• Contribute technical knowledge in area of specialism.
• Contribute to an environment where people and technology thrive together to accomplish more than they could apart.
• Navigate the complexities of cross-border and/or diverse teams and engagements.
• Initiate and lead open conversations with teams, clients and stakeholders to build trust.
• Uphold the firm's code of ethics and business conduct.

Job Requirements and Preferences:

Basic Qualifications:

Minimum Degree Required:
Bachelor Degree

Minimum Years of Experience:
7 year(s)

Preferred Qualifications:

Degree Preferred:
Master Degree

Preferred Fields of Study:
Computer and Information Science, Management Information Systems

Additional Educational Preferences:

Other Business Technology fields of study may be considered.

Preferred Knowledge/Skills:

Preferred Qualifications:

Degree Preferred:

Master Degree

Preferred Fields of Study:

Computer and Information Science, Management Information Systems

Certification(s) Preferred:

One or more of the following Salesforce.com certifications: Certified Administrator, Certified Developer, or Certified Sales/Service/CPQ Consultant

Preferred Knowledge/Skills:

Demonstrates extensive abilities and/or a proven record of success in working with business stakeholders in understanding their business needs, developing a value proposition, architecting end-to-end solutions, and leading teams to meet customer’s service business objectives including:

• Demonstrating in-depth knowledge and experience of the quote-to-cash business process and associated front office and back office technology considerations;
• Demonstrating ability to develop value propositions, solution approaches, and business proposals to meet client needs;
• Demonstrating and directing multi-competency teams to deliver complex, quote-to-cash transformation programs;
• Demonstrating communication skills to lead client executive discussions focused on scope, approach, design and implementation considerations;
• Developing and engaging team members to grow the collective quote-to-cash skills and experience;
• Demonstrating understanding of process areas and leading practices embedded in functional solutions for CPQ, Billing, entitlements for recurring revenue business models and;
• Demonstrating and delivering scalable solution architecture and integrated solutions involving different Salesforce clouds (including built not limited to Sales, Service, CPQ, Billing), ERP integration and a variety of middleware products (Mulesoft, Informatica, etc) establishing quality and schedule;
• Demonstrating an ability to work with the Business Architect and/or Business Analyst to translate the customer requirements into a working solution;
• Working knowledge and ability to configure packaged solutions (including but not limited to CPQ, CLM, Order Orchestration and Billing) on Salesforce and non Salesforce platforms;
• Demonstrating an understanding of integrations with third party systems through a variety integration patterns and Salesforce capabilities;
• Managing and communicating with the development team to design and implement solutions with a focus on adhering to industry leading practices and code quality techniques;
• Producing deliverables within a diverse, fast paced environment, collaborate effectively across teams and juggle multiple projects and initiatives simultaneously;
• Demonstrating an understanding of enterprise applications to which Salesforce.com is commonly integrated to enable an end-to-end ecosystem for enterprise customers (e.g., SAP, Oracle, Marketo and related cloud and/or on premise ERP business applications);
• Demonstrating abilities and/or a proven record of success in industry Salesforce and technology consulting abilities in the front office with companies with $500M in annual revenue and;
• Demonstrating abilities to manage a team around efforts with identifying and addressing client needs: building, maintaining, and utilizing networks of client relationships and community involvement; communicating value propositions; managing resource requirements, project workflow, budgets, billing, collection; and, preparing or coordinating complex written and verbal materials.