Job Description

• Handles inbound and outbound leads in a call-center environment
• The first point of contact for prospects, the voice of the company
• Qualifies leads by understanding the homeowner’s energy costs, pre-screening the suitability of solar through satellite tools and scheduling in-home appointments
• Listens to homeowner interests and concerns while providing feedback relevant to that specific homeowner
• Maintains high end-customer satisfaction by guiding quality prospects through the sales channel and process
• Accurately captures all customer related data into SalesForce (CRM)