Location: Pearland, TX
Description: The Salesforce Administrator will lead the ongoing development of our Salesforce Marketing Cloud and CRM deployment. The successful candidate will have a record of success in improving processes and adoption using the Salesforce platform. The administrator will work closely with functional leaders, organizational units, and subject matter experts to identify develop and deploy new business processes including: Sales, Marketing, Outreach and our core program business processes. This role is part technical project manager, part administrator and part Salesforce analyst. The Salesforce Administrator will be responsible for the executing on the day-to-day configuration, support, maintenance and improvement of our CRM platform
Must Have Skills / Education / Experience:
- Bachelor's Degree in Business, Marketing, or Computer Science.
- 2+ years experience as Salesforce Admin
- Salesforce Admin Certifications required (ADM201 and ADM211)
- Strong communicator and proven ability to implement new processes and facilitate end user adoption of those processes.
Preferred Skills / Education Experience:
- Sales cloud, marketing cloud and other developer certifications preferred.
- Ability to build custom applications, objects, formula fields, and workflows in Salesforce.
Day to Day Responsibilities:
-Provide Salesforce Development support for Sales, Marketing and Business Development.
-Build Salesforce applications using Apex and Visualforce and leverage the full capabilities of the Salesforce platform to support the company's programs.
-Create/modify existing controllers, controller extensions, and triggers across all platforms.
-Develop custom applications using Salesforce. com and integrating salesforce.com with other systems
-Create and execute unit, integration and user acceptance test plans, including use cases and test data
-Gather, analyze and document functional and technical requirements for new projects, enhancements to existing solutions and production issues reported by end users Ensure service level availability of the Force.com platform and integration applications and provide on-call support for break/fix/enhancement activities to resolve application issues.
-Implement customer-based solutions and develop products on the Force.com platform using Apex and Visual Force
-Assist with the planning of application changes, development, and installation of upgrades and new releases.
-Integrate multiple systems with Salesforce, including internal proprietary and third party applications
-Lead customer-driven solutions utilizing strong technical design skills and strong working relationships with internal groups
-Guide users in formulating requirements, advise on alternatives and on the implications of new or revised processing analysis.
-Develop, document and enforce application standards and procedures
-Meet with clients to determine business, functional and technical requirements and participate in application design, configuration, testing and deployment
-Perform configuration and customization of the Salesforce.com platform.
-Participate in efforts to develop and execute testing, training and documentation
-Participate in the sales cycle as needed (solution definition, pre-sales, estimating and project planning)
-Willing to be hands-on in producing tangible deliverables (requirements specifications, design deliverables, status reports, project plans)
-Utilize best practices to perform operational support, enhancements, bug fixes as needed to the Salesforce.com platform
-Follow all standard operating procedures (SOP) and maintain updated ticketing for events, incidents, requests, changes, problems, etc.
-Proactively engage on continuous improvement efforts for application design, support, and practice development efforts.
-Provide technical assistance and end user troubleshooting for bug fixes, enhancements, and “how-to” assistance.
Contact: [Click Here to Email Your Resumé]
This job and many more are available through The Judge Group. Find us on the web at www.judge.com