Salesforce Administrator

Published September 13, 2022
Location The Woodlands, TX
Category Default  
Job Type Full-time  

Description

Dexter Technologies Inc., is a leading provider of Staffing and Recruiting Services. For over two decades, we have put countless professionals to work at exciting opportunities. We are proud of the fact that many of them have been promoted to more senior roles: management, senior management, and senior executive leadership positions.

We are actively seeking qualified candidates for the following position for our client, who is an industry leader:

Salesforce Administrator

Type: Permanent (Full Time)

Hybrid Role: Initially 3 days in office and 2 days remote. After 5 - 6 months, 1 to 2 days in the office, 3 to 4 days remote

Location: The Woodlands, Texas

Summary:

Our client is a fast-growing organization and in the implementation phase of Salesforce CRM. We are looking for someone with a strong understanding of the Salesforce platform and a desire to keep learning. The Salesforce Administrator should be comfortable liaising with users and learning new business processes in order to translate them into technical solutions.

We are in the process of launching Salesforce, therefore user experience is of great importance to us. The Salesforce Administrator should enjoy all aspects of user management including support tickets, training, and designing solutions with user satisfaction a priority.

Responsibilities:

This is a varied business facing role, with the following responsibilities:

· All aspects of user and license management including new user setup/deactivation, roles, profiles, permissions, public groups

· Should have exposure on Salesforce integration with other systems and applications

· Must have experience on Sales Cloud with the following integrated tools

      • Conga
      • Salesforce Maps
      • Pardot

· Identify and gather requirements from users and stakeholders

· Salesforce configuration changes, including (but not limited to): Workflow, Process Builder, fields, page layouts, record types, custom settings, dashboards and reports

· Monitor user adoption

· Support user tickets

· User training and creating training materials

Qualifications and Background

Required:

· Salesforce product knowledge and 2 years + hands-on administration experience with Sales Cloud

 
Desirable:
· Certified Salesforce Administrator
· Bachelor’s/Postgraduate degree, or professional qualification

Knowledge, Skills, and Abilities:

· A proactive attitude to platform enhancements
· A desire to implement best practice solutions
· Available and responsive to questions
· Excellent relationship-building skills and ability to liaise with stakeholders at all levels
· Gathering requirements and proposing technical solutions
· Training users and creating training materials
Drop files here browse files ...