Salesforce Administrator/Functional Consultant

at CGI Group, Inc.
Location Columbus, OH
Date Posted April 15, 2021
Category Default
Job Type Full-time


Salesforce Administrator/Functional Consultant

Position Description
CGI is seeking a Senior Salesforce Functional Consultant as a key member to our Salesforce Solutions practice, to deliver top notch implementation, customization, configuration and training services to CGI's Salesforce customer base. In this role, you will collaborate with our customers to provide them a competitive advantage and business value through Salesforce Cloud Platforms.

Your future duties and responsibilities
• Work with clients, either on site or remotely, to understand their business processes and strategies as it relates to
• Lead discovery workshops and detailed functional design meetings
• Provide administrative guidance and translate business processes requirements to developers as needed
• Research, evaluate, and implement existing applications and/or customized solutions for internal or client-facing projects
• Design, configure and deploy Salesforce to customers and customize modules to their specific business needs independently or with a team
• Reliably deliver Salesforce Administration solutions to clients, with minimal oversight
• Produce estimates at a component level
• Discover, document, and analyze key processes
• Build reports and dashboards, as needed, to gauge project success
• Provide training on new customizations or new implementations to customers
• May participate on data conversions during project life cycle
• Effectively manage customer expectations and communicate status updates of projects to various stakeholders, i.e., internal CGI management, and external customers of varying levels of management

What gets you noticed:
• Salesforce Sales Cloud, Service Cloud and or Community Cloud experience
• Skilled in building out a Salesforce Object Model and working with data structures
• Familiarity with the Salesforce App Exchange, downloading packages and installing 3rd Party Applications (ex. FindNearby, various free dashboard/ reporting packages)
• Demonstrated time management skills
• Understanding of the full application lifecycle from inception through maintenance
• Demonstrated skills in developing training and delivering training sessions
• Independently solves new and familiar problems without introducing regressions
• Strong oral and written presentation skills
• Adaptability to work independently or in a team environment at various times
• Proven ability to learn technical concepts and translate them to the appropriate audience
• Self-directed, organized, and detail-oriented with an eye toward high quality, on time work
• Strong collaboration skills; ability to work with teams of people of varying skill level
• Ability to mentor and guide other consultants in your areas of specialization

Required qualifications to be successful in this role
• Salesforce Administrator Certification required
• Previous Professional Services Consulting experience
• Travel flexibility both local and out of state approximately 10 to 20%, when needed
• Approximately 3-5 years of experience configuring and delivering solutions on or the platform. Other Cloud solutions may be considered.

• Bachelor's Degree in Information Sciences, Business or relevant discipline. Experience may be considered in lieu of Degree.

Build your career with us.

It is an extraordinary time to be in business. As digital transformation continues to accelerate, CGI is at the center of this change-supporting our clients' digital journeys and offering our professionals exciting career opportunities.

At CGI, our success comes from the talent and commitment of our professionals. As one team, we share the challenges and rewards that come from growing our company, which reinforces our culture of ownership. All of our professionals benefit from the value we collectively create.

Be part of building one of the largest independent technology and business services firms in the world.

Learn more about CGI at .

No unsolicited agency referrals please.

CGI is an equal opportunity employer.

Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status, political affiliation, genetic information, or any other legally protected status or characteristics.

CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at [Click Here to Email Your Resumé] . You will need to reference the requisition number of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a requisition number will not be returned.

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All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held.

CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI's legal duty to furnish information.


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