Salesforce Developer

at creamitinc
Published February 19, 2020
Location Davidson, NC
Category Default  
Job Type Contractor  Full-time  

Description

This involves investigating issues reported in the help desk system, responding to users in a courteous and timely manner, and documenting case notes along with problem cause & resolution. Escalate unresolved issues as required to other provider groups such as database administrators & technical groups or software vendor support resources. Understand CX applications and relevant processes in order...