|Date Posted||March 24, 2021|
Salesforce Director CRM and Integrations
CRM & Integrations Director is responsible for directing the overall Salesforce CRM ecosystem architecture, design, development, maintenance, and implementation, as well as enterprise integrations This Director works closely with customers from a strategic perspective to indentify and maximize opportunities to improve business and stakeholder experience, process system integrations within SLAs, promote the strategic use of information technology and enable the workforce to use technologies as a competitive tool. Ensures the development of enterprise wide standards for CRM to ensure compatibility and integration of multiple-vendor platforms. Responsible for organizational balance and system coherency between front-end desktop/client environment and back-end processing functions. Provides corporate leadership, vision, and direction for CRM and integrations in support of the enterprise's business objectives and requirements. This role will champion Business Technology through an in-depth understanding of the key business drivers and by proactively providing ideas and solutions to enhance performance through better use of existing technology, health checks, redesign of processes and policies, and appropriate migration to new and developing technologies. This leader oversees the development, integration, and implementation of CRM, enterprise integrations , and event management solutions operating with minimal supervision with significant latitude for independent judgment and decision making.
Equal Opportunity Employer Veterans/Disabled