Salesforce Program Analyst

at DISYS
Published September 13, 2022
Location Denver, CO
Category Default  
Job Type Contractor  Full-time  

Description

Job Title: Salesforce Program Analyst

Location: Denver Colorado 80202 - Hybrid work schedule, 2 days/week in office

Duration: 6+ month contract with possibility to extend

Pay: $45-$65/hour

Other Requirements:

  • No C2C, W2 only, must be GC or US Citizen, no sponsorship will be provided
  • The candidate must have demonstrated experience within Salesforce.

Number of Positions: 1

JOB OVERVIEW

We are recruiting for a Sr. Systems Analyst (SA) who also possesses practical knowledge in business analysis and a demonstrated ability to successfully combine both occupations (SA and BA). This SA will support our Salesforce program.

The Sr. Systems analyst will primarily be responsible for maintaining and grooming the product backlog. They will perform requirements gathering, documentation, verification, and refinement of new requirements as well as pre-existing requirements. This SA may be asked to support User Acceptance Testing when needed. The SA will report directly to the Application Analysis Manager but will receive day to day direction from a project manager and/or the Salesforce Product Administrator.

Engagement Start Date & Duration, Weekly Hours, Work Location

  • The desired start date is 10/03/2022 and the engagement will be 40 hours per week, reporting to the Applications Analysis manager. The duration of the engagement is expected to be through the end of the year with a potential to extend.

Expected Responsibilities:

  • Write user stories with the 3W (the who, the what, and the why) format as well as document Acceptance Criteria using the Azure DevOps tool (formerly TFS)
  • Define and determine MVP (Minimum Viable Product) and MMP (Minimum Marketable Product)
  • Partner with multiple agencies to understand known and needed business processes, system requirements, and integration requirements
  • Create functional process analysis documentation such as data mapping, process flows and requirements documents which identifies and recommends resolution of any process/system/integration-related gaps with the pre-existing templates provided by the Salesforce team
  • Perform technical process evaluation, analysis, along with recommending fixes
  • Partner with the QA team to support User Acceptance Testing when needed
  • May provide go-live support and immediate post-production support activities as needed
  • Attend and participate in SCRUM ceremonies with the core Salesforce team (a BA, developers, QA analysts, the project manager, and the product administrator)
  • Follow TS best practices, including documentation, project, and change management processes

Qualifications:

  • Minimum three years of current, professional experience analyzing and improving applications which should include at least two years of experience performing lead-level work for multi-sized projects.
  • Must have experience with Salesforce
  • Have experience with writing user stories in the 3W (the who, the what, and the why) format
  • Have experience with Microsoft Azure DevOps (TFS/VSTS) or other Lifecycle management tools such as JIRA
  • Have experience with data mapping activities
  • Have experience with creating and maintaining flow diagrams using Lucid Charts and/or Microsoft Visio
  • Have experience managing process analysis and improvement activities which impact multiple teams/departments
  • Have experience identifying, recommending, and delivering recommendations which improve enterprise-wide systems
  • Have experience determining and defining MVP (Minimum Viable Product) and MMP (Minimum Marketable Product)
  • Have excellent team collaboration, delivering results with peers, customers, and vendors
  • Helpful but not required includes:
  • Have experience working with Scaled Agile
  • Have experience in the public sector, at the municipal/county level

Digital Intelligence Systems, LLC (DISYS)is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.

Digital Intelligence Systems, LLC (DISYS) is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.

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