Salesforce Solutions Architect – Remote

at Salesforce
Published June 18, 2022
Location San Francisco, CA
Category Default  
Job Type Full-time  

Description

Solutions Architect

Job Details:

As a Solution Architect, you will own the integrity and strength of the solutions recommended. You'll be acting as a trusted advisor to our team and clients, and an effective mentor for other Salesforce professionals working alongside you. You will need a deep understanding of the Salesforce platform but just as importantly, top-notch people skills to get your ideas and solutions across to stakeholders and gain integrity to get your visions built into successful solutions.

Responsibilities:

Conduct research into clients' use of Salesforce, producing a report of findings with recommended steps and a roadmap for Salesforce solutions. Collaborate with colleagues and customers to create prototypes and proofs of concept as a means of eliciting and defining requirements. Review solutions and recommend improvements, groom, and refine the Salesforce product backlog, in liaison with stakeholders on the project.

Own the design of Salesforce and (optionally) other affiliated solutions for sales, service, and platform solutions. Act as a release manager, approving configuration and coded items to be deployed between environments. Where appropriate, this could include deploying changes, providing guidance on user story writing style, ensuring success and acceptance criteria are defined for each story, describe, and illustrating designs with appropriate justifications. Ensure documentation of the steps for testing, groom and refine the Salesforce product backlog, in liaison with Salesforce SMEs, Supervise the configuration, quality assurance, testing, and deployment of Salesforce, Collaborative project, and workstream planning.

Required Qualifications and Background:

Salesforce-Specific Implementation Experience within the last 2 years.

At least 5 years experience in a leading role in delivering Salesforce projects, Excellent communication skills, written, verbal, and interactive when online.

*Marketing Cloud Email Specialist and Marketing Cloud Consultant certifications desired

* CLIENT Sales and/or Service Cloud foundational knowledge highly desired

* Sales Cloud Consultant and Service Cloud Consultant Certifications desired

* Experience configuring Email Studio (including Contact Builder, Automation Studio, and Journey Builder) required

* Experience configuring additional Marketing Cloud functionality (Audience Builder, Advertising Studio, Audience Studio)

* Experience with the Sales/Service Cloud to Marketing Cloud connector desired

* Experience with diagramming software required (LucidCharts, Visio, etc)

* Real Time Interaction Management (RTIM) foundational knowledge desired

* Familiarity with HTML, XML, CSS and JavaScript

* Familiarity with SOAP APIs, REST APIs and integration techniques

* Familiarity with security standards such as TLS, SSL, SSO and data encryption

Salesforce certifications:

Administrator

Advanced Administrator

Sales Cloud Consultant

Service Cloud Consultant

Platform App Builder

Knowledge, Skills, and Abilities Required:

A pro-active personality, with a can-do attitude,

Excellent relationship-building skills, Strong analytical skills, with the ability to observe trends. Able to actively make suggestions based on the results, Available and responsive to questions, clarifications, and instructions, Ability to tailor communication to multiple audiences at all levels, A self-starter, experienced in leading projects or delivery workstreams, Outstanding written communication skills, Ability to demonstrate concepts visually and in writing in a way that enables stakeholders to decide with confidence, A strategic approach to solution design, with proven ability to develop and execute tactical plans to support the strategy, Excellent ability to coach, motivate and direct work tasks to a multi-disciplinary team of Salesforce professionals.

PandoLogic.Category: Technology, Keywords: Enterprise Architect - provided by Dice

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