Salesforce Specialist

at Robert Half
Location Cincinnati, OH
Date Posted October 13, 2021
Category Default
Job Type Full-time


Ref ID: 03320-0012012713

Classification: ERP/CRM Developer

Compensation: DOE

Objectives of this Role

Design, operate, and integrate Salesforce systems to enable efficiencies in key areas of the business

Provide consulting and coaching around best practices in Salesforce administration and implementation to enhance user experience

Work on Salesforce automation to streamline processes

Manage multiple stakeholders' engagements and work with associated team members to understand projects, facilitate business process analysis sessions, and develop technology solutions for these teams

Identify project issues/risks and present alternatives to alleviate or resolve them

Daily and Monthly Responsibilities

Day to day administration, troubleshooting, and maintenance of the connected Salesforce platform

Support the continued build-out of key reports and dashboards, data administration, and integrity upkeep

Proactively recommend new features and improvements to optimize and grow the use of the platform

Collaborate with key stakeholders to build, iterate, and improve existing or new processes and functions

Design, build, and deliver tailored Salesforce solutions for the business using Salesforce and other connected technologies

Provide technical specifications and help maintain overall documentation for the business

Uphold and promote best practices, design guidelines for security practices

Skills and Qualifications

At least 1 years of experience with technical implementations

Advanced experience with configurations

A background in CRM process design and implementations

Experience with other CRM software, such as Siebel, Clarify, Vantive, Peoplesoft, and NetSuite

Experience with enterprise integration tools and extract, transformation, and load (ETL) tools

Strong presentation and communication skills

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