Salesforce Specialist

at Robert Half
Location Cincinnati, OH
Date Posted November 17, 2021
Category Default
Job Type Full-time


Ref ID: 03320-0012047829

Classification: ERP/CRM Developer

Compensation: DOE

Objectives of this Role
Design, operate, and integrate Salesforce systems to enable efficiencies in key areas of the business
Provide consulting and coaching around best practices in Salesforce administration and implementation to enhance user experience
Work on Salesforce automation to streamline processes
Manage multiple stakeholders' engagements and work with associated team members to understand projects, facilitate business process analysis sessions, and develop technology solutions for these teams
Identify project issues/risks and present alternatives to alleviate or resolve them
Daily and Monthly Responsibilities
Day to day administration, troubleshooting, and maintenance of the connected Salesforce platform
Support the continued build-out of key reports and dashboards, data administration, and integrity upkeep
Proactively recommend new features and improvements to optimize and grow the use of the platform
Collaborate with key stakeholders to build, iterate, and improve existing or new processes and functions
Design, build, and deliver tailored Salesforce solutions for the business using Salesforce and other connected technologies
Provide technical specifications and help maintain overall documentation for the business
Uphold and promote best practices, design guidelines for security practices
Skills and Qualifications
At least 1 years of experience with technical implementations
Advanced experience with configurations
A background in CRM process design and implementations
Experience with other CRM software, such as Siebel, Clarify, Vantive, Peoplesoft, and NetSuite
Experience with enterprise integration tools and extract, transformation, and load (ETL) tools
Strong presentation and communication skills
Preferred Qualifications
Bachelor'Microsoft Degree preferred

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