Job Description:

Pentair is currently seeking a Salesforce Technical Administrator. The candidate will have extensive experience in Salesforce declarative development solutions including complex automation tools, Cloud Flow Designer, complex formulas, validation rules and an understanding of Salesforce architecture to help address feature requests. Experience with Deployment Tools would be a plus.

The position provides strategic insight around application methodologies related to CRM, Sales Cloud, Service Cloud, Experience Cloud, Field Service Lightning and Pardot. Interested candidates who meet the requirements below are encouraged to apply today!

Responsibilities:

• Proficient with Lightning Experience User Interface for Customizations, Configuration, User Management, the Security model in Salesforce, Lightning Flows, Approvals, and all general Administrator Responsibilities.

• Collaboration in a highly proactive, participative role working across teams.

• Promote partnership to manage our Governance framework, Change Management, and CRM Automation Experience (Salesforce specific a plus).

• Will work directly with functional analysts and business users in understanding the information needs of the business and developing new functionalities or tools to meet these requirements.

• Provide training, reports and dashboards for leadership and end users with communication across teams for on-going support.

• Will coordinate activities with team members and business partners across multiple locations globally.

• Generate source to target mappings, document data business rules, and create data model requirements for projects.

• Troubleshoot identified issues in Salesforce.com, finding solutions to help resolve the root cause of reported issues and/or provide additional instruction to end-users.

• Define problems or limitations across the businesses, collect data, establish facts and draw valid conclusions.

• Requires ability to develop good working relationships with business sponsors, business partners, technical staff and external resources.

• Create needed declarative automations and configurations such as creating complex visual workflows, validation rules, process builder flows.

• Proficient at setting up Security and Sharing models by object, field and record level permissions for distinctive users in our different lines of business and familiarity with Permission Sets and Profiles.

• Create detailed documentation encompassing functional requirements from several business units, user stories and process flows to architect the new functionalities.

• Experience with Agile methodology by working in monthly sprints and making sure that the sprint is followed through with a tested deliverable at the end of each cycle.

• Work with Salesforce Governance Team to execute Change and Release Management.

• Ability to work with Data Migration Tools, such as Data Loader.

Skills and Experience Requirements:

• Administrator Salesforce Certification (required), Advanced Administrator Salesforce Certification (preferred)

• Platform App Builder Certification (preferred)

• Bachelor’s degree from a four-year university or college.

• At least 5 years of experience in IT, preferably as an Advanced Salesforce Administrator/Analyst.

• Problem Solving & Analysis Skills.

• Excellent written and verbal communication skills.

• Ability to develop, document and communicate policies, processes, and measurements.

• Adept in implementing the full scope of Sales Cloud, Service Cloud, and Field Service Lightning.

• Experience in leading a team of developers with proven success in delivering projects from start to finish.

• Experience with leading a team and serving as Lead Solutions Architect to address business pain points.

• Experience in handling migration or modification of large data sets.

• SQL/SOQL Experience and/or Apex is a plus.

• Experience in a manufacturing environment a plus.

Segment Overview:

A global water leader focused on smart, sustainable water and fluid processing applications. It designs, manufactures and delivers innovative solutions to residential, commercial and industrial customers who place a premium on high quality water and fluids. Strategic business units include Aquatic and Environmental Systems, Water Filtration, Water Technologies, Process Technologies, and Fluid Motion. Pentair’s Water segment generated approximately $2.8 billion in sales in 2016.

Pentair Overview:

Pentair plc (NYSE: PNR) is a global company dedicated to building a safer, more sustainable world. Pentair delivers industry leading products, services and solutions that help people make the best use of the resources they rely on most. Its technology moves the world forward by ensuring that water is plentiful, useful and pure, and that critical equipment and those near it are protected. With 2017 revenues of $4.9 billion, Pentair employs approximately 18,400 people worldwide. To learn more, visit www.pentair.com.

Pentair is an Equal Opportunity Employer

Diversity and Inclusion:

With our expanding global presence, cross-cultural insight and competence are essential for our ongoing success. We believe that a diverse workforce contributes different perspectives and creative ideas that enable us to continue to improve every day. Race, gender, ethnicity, country of origin, age, personal style, sexual orientation, physical ability, religion, life experiences and many more factors contribute to this diversity.

We take ongoing action to improve the diversity of our workforce by:

• Ensuring leadership involvement and ownership

• Attracting and retaining diverse talent at all levels

• Fostering a globally aware, inclusive culture

• Ensuring our practices are fair and non-discriminatory

At Pentair, we help the world sustainably move, improve and enjoy water, life’s most essential resource. From our residential and business water solutions, to industrial water management and everything in between, Pentair is focused on smart, sustainable water solutions that help our planet and people thrive.

Pentair had revenue in 2022 of approximately $4.1 billion, and trades under the ticker symbol PNR. With approximately 11,250 global employees serving customers in more than 150 countries, we work to help improve lives and the environment around the world. To learn more, visit Pentair.com.