Senior IT Product Management Leader – Salesforce

at The Boeing Company
Published November 24, 2022
Location Renton, WA
Category Default  
Job Type Full-time  


Job Description

At Boeing, we innovate and collaborate to make the world a better place. From the seabed to outer space, you can contribute to work that matters with a company where diversity, equity and inclusion are shared values. Were committed to fostering an environment for every teammate thats welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.

Boeing Information Technology & Data Analytics is currently looking for a highly motivated and passionate Senior IT Product Management Leader - Salesforce with excellent people, communication, technical and organizational skills to join our team in one of the listed locations.

A successful candidate will work cross-functionally to guide CRM capabilities from conception to launch by connecting the technical and business worlds. You can break down complex problems into steps that drive product development at Boeing scale and speed. You will utilize your extensive experience leading in an agile environment, working closely with the business user community and with Salesforce administrators, developers, and architects to help design and develop technologies that Connect, Protect, Explore and Inspire the World with Aerospace Innovation. You will be responsible for guiding products into and through the execution cycle, focusing specifically on analyzing, positioning, packaging, promoting, and tailoring our solutions to our users, ensuring the delivery of high-value CRM products that provide users and decision-makers with insight to drive positive business outcomes. You will bring skills and experience on Sales, Service, Marketing, and/or Experience Clouds on Salesforce, proficiency with agile frameworks, and a passion for enabling customer engagement activities in a complex global marketplace. Boeings enterprise implementation of Salesforce is rapidly growing and evolving, and our product managers will help lead the way.

Position Responsibilities:

  • Define product vision, manage stakeholder relations and collaborate with users and delivery teams

  • Collaborate with business-based agile product managers from across the enterprise to create and maintain product roadmaps and prioritized product backlogs

  • Help lead the organization and operating rhythm of agile team structure

  • Create context and clarity for the product team to deliver against product roadmaps

  • Collaborate with stakeholders and business partners to identify and articulate emerging or evolving opportunities and to mature business cases

  • Communicate strategy and consistent product messaging to stakeholders

  • Understand opportunities, competition, and user requirements in depth

  • Launch new products and features, test their performance, and iterate quickly

  • Develop innovative solutions to problems by collaborating as needed across business units and functions, product portfolios, and agile teams

  • Uncover and understand customer needs and translate them into requirements with focus on business value outcomes

  • Ability to work well with scrum and kanban teams, including developers, architects, release managers, quality assurance and operations

  • Ensure requirements are fully understood and that implementation plans meet or exceed expectations

  • Understand, research, and follow technical trends in customer relationship management and aviation

  • Participate in annual planning process through gathering and providing resource and cost estimates supporting development of product capabilities

  • Assess emerging products and companies to measure their potential value or threat to the product value, as well as make recommendations on which new technologies to invest in or leverage

  • Assess and address technical and operational risks

  • Serve as an evangelist and subject matter expert to the technical teams

  • Analyze performance indicators, evaluate experiments, and communicate status

  • Define success criteria for testing and product acceptance

  • Facilitate the creation and maintenance of proper product documentation

This position allows telecommuting. The selected candidate will be required to perform some work onsite at one of the listed location options.

Basic Qualifications (Required Skills/Experience):

  • 5+ years of technical product management experience such as creating strategic product roadmaps, and working and communicating with cross-functional teams

  • Familiarity with typical customer engagement processes that operate on Salesforce

  • Leadership experience in agile frameworks

  • Experience driving product vision and design discussions

  • Experience in end-to-end implementation of customer relationship management capabilities on Salesforce

This position must meet export control compliance requirements. To meet export control compliance requirements, a U.S. Person as defined by 22 C.F.R. 120.15 is required. U.S. Person includes U.S. Citizen, lawful permanent resident, refugee, or asylee.

Employer will not sponsor applicants for employment visa status.

Preferred Qualifications (Desired Skills/Experience):

  • Bachelor's or Master's degree in a technology or business-related field

  • Current certifications as Advanced Administrator or Architect on Salesforce Sales, Service, and/or Marketing Cloud

  • Current certifications on Scaled Agile framework

  • Experience managing day-to-day technical and design direction

Typical Education & Experience: Bachelor's degree and typically 15 or more years related work experience, a Masters degree and typically 13 or more years related work experience or an equivalent combination of education and experience.

Relocation: Relocation assistance is not a negotiable benefit for this position. Candidates must live in the immediate area or relocate at their own expense.

Drug Free Workplace: Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.

Shift: This position is for 1st shift

At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.

The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.

The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.

Please note that the salary information shown below is a general guideline only. Salaries are based upon candidate experie nce and qualifications, as well as market and business considerations.

Summary pay range: $151,300-$218,500

Equal Opportunity Employer:

Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.

Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.

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