Senior Salesforce Administrator

at Emerson
Location Kennesaw, GA
Date Posted December 20, 2020
Category Default
Job Type Full-time

Description

The demand for fresh food is increasing the need for better shipping and storing capabilities across the entire cold supply chain. Food spoilage is a significant challenge; about 1/3 of all food produced is thrown away. Food safety is another issue, with 1 in 6 Americans contracting foodborne illness each year. We see a future where all food shipped and stored from farm to fork arrives safely and sustainably. Emerson does not produce, move, store, or sell food directly. We serve businesses that perform all those jobs. Serving businesses and optimizing our customer's performance across their Cold Chain is the role Emerson plays. Our team's mission is to efficiently keep food fresh and safe, track each step, and make it easy for our customers.

Emerson Commercial and Residential Solutions is looking for a Salesforce Admin to join a forward looking, fast paced and innovative team that is expanding to provide multiple business units with new and improved features Sales and Service org. The primary function of this position will be to provide expertise in Salesforce administration including the declarative process automation tools.

AS A SENIOR SALESFORCE ADMINISTRATOR, YOU WILL: 

  • Own and deliver new process updates and projects with cross-functional stakeholders, including ideation, requirement gathering, build and success tracking
  • Understand and comply with established org governance structures and policies
  • Work within a complex Sales and Service cloud implementation
  • Maintain system documentation and Salesforce policies/procedures
  • Understand Sandbox architecture and Salesforce application release management processes
  • Perform analysis on record data to maintain data integrity and eliminate record duplication
  • Analyze, prototype, test and help drive the adoption of new features
  • Participate in change management process. Drive communication efforts across relevant stakeholders
  • Manage security settings including internal and external sharing rules
  • Work with stakeholders to define, create and manage complex workflows, data validations and triggers

WHO YOU ARE:

You readily learn and adopt new technologies. You get the most out of limited resources. You learn quickly when facing new situations. You establish and maintain effective customer relationships. 

REQUIRED EDUCATION, EXPERIENCE & SKILLS:

  • Bachelor's degree in Computer Science, Engineering, or equivalent plus three (3 ) years of hands-on experience as a Salesforce Administrator in a 100 user environment
  • Certified Salesforce Administrator
  • Experience working with all the following:
    • Sales and Service Clouds
    • Flows and Process Builders
    • User management including permissions sets, roles, and profiles
    • Basic reports and dashboards
  • Ability to travel up to 25% of the time
  • Legal authorization to work in the United States - Sponsorship will not be provided for this role.

 PREFERRED EDUCATION, EXPERIENCE & SKILLS:  

  • Highly organized, detail oriented, and ability to work independently.
  • Experience working in iterative projects, and with deployment strategies/processes (staging environment vs. production).
  • Strong understanding of Agile based development practices and Sprint planning strategies
  • Experience working with all the following:
    • Communities
    • Jira (or equivalent)
    • VCS (BitBucket/GitHub)
    • Omni-Channel
    • Email-To-Case
  • Experience with any of the following tools/applications would be helpful:
    • Gearset
    • Validity Demand Tools
    • AccelQ
    • OwnBackup

Our Commitment to Our People

We invest in our employees to ensure they have the marketplace knowledge, skills and competencies to compete and lead in a global economy. Our training programs focus on end-to-end development from onboarding through senior leadership.

Flexible and competitive benefits plans offer you the right options to meet your individual/family needs:  medical insurance plans, dental and vision coverage, 401(k), tuition reimbursement, and more.  We provide employees flexible time off plans including paid parental leave (maternal and paternal), vacation and holiday leave.

Our success is measured by the positive impact we make on people, our communities and the world in which we live. Learn more about us!.

Our Commitment to Diversity & Inclusion

At Emerson, we are committed to fostering a culture where every employee is valued and respected for their experiences and perspectives. We believe a diverse and inclusive work environment contributes to the rich exchange of ideas that inspires innovation and brings the best solutions to our customers. This philosophy is fundamental to living our company’s values and our responsibility to leave the world in a better place.

Diversity and Inclusion at Emerson is about welcoming, respecting, and valuing the differences each employee possesses. Inclusion is creating a real sense of engagement, belonging and connection for all employees. Learn more about our Culture & Values and about Diversity & Inclusion at Emerson.

Work Authorization

Emerson will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.

Equal Opportunity Employer

Emerson is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.

If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to [Click Here to Email Your Resumé].  

ABOUT EMERSON 

Emerson, a Fortune 500 company with $18.4 billion in sales, more than 20 Innovation, Solutions & Engineering Centers, and 200 manufacturing locations worldwide, is committed to helping employees grow and thrive throughout their careers. We are innovators, question-askers and problem-solvers. We don’t settle for good enough or “This is the way it’s always been done.” Instead, we push ourselves and strive for the “never been done before.” 

Our Automation Solutions business enables the greatest use of the world's most valuable resources, ensuring the performance and safety of industries that are the backbone of daily life

Our Commercial & Residential Solutions business helps ensure human comfort and health, protect food quality and safety, advance energy efficiency and create sustainable infrastructure.

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