TTEC is seeking a Salesforce Developer to join our TTEC Digital team. This role is a telecommuting opportunity with travel requirements up to 25% nationwide. 

Why choose TTEC to enhance and broaden your career?  We are just as passionate about providing ideal solutions to solving our client's business problems by driving customer experience outcomes with our enhanced technical capabilities, as you are.  Whether you're the Engineer, Architect, Account Manager, Practice Leader or Sales Executive we need your talent to help us in our exciting journey to success! 

What you'll be doing:

The Salesforce Developer is intended to drive the Technical side of the integrated solutions provided to our clients.  The Developer must be passionate about solving business challenges and determining solutions. This position will analyze, design, develop, configure, integrate and launch new solutions and changes to existing solutions. This role will work heavily with Management, Operations, Clients and other development teams to accomplish the goals for multiple implementations.

Responsibilities:

• Ability to identify, build, and integrate various technologies to provide client solutions and associate applications using Salesforce.com and other technologies
• Participate and collaborate on design
• Provide input to and guidance on technical design, integration, development, configuration, and customization efforts, and document as required
• Develop high quality solutions based on specifications as indicated in design
• Test all items developed prior to turning over to testing team and client
• Support deployment activities
• Ability to collaborate with others and create and maintain positive relationships with multiple internal groups to support on-going project development
• Ability to effectively deliver results on several development projects
• Participate in all appropriate product, sales, and procedural training and certification to acquire and maintain the knowledge necessary to be effective in the position
• Attain quarterly and annual objectives assigned by management
• Achieve and Maintain Service Cloud Consultant and Developer Certifications

What skills you will bring:

• B.S. Computer Science, Software Engineering, MIS or equivalent work experience
• 4 to 6 years development experience
• 4 to 6 years of Implementation, Design, Configuration, and Development experience within Salesforce is required
• Solid understanding of the overall architecture of Salesforce platform
• Experience with Salesforce platform - Sales/Service cloud, Force.com, Administration/Configuration, Apex, Visualforce, Force.com APIs, data loader, Lightning
• Salesforce Platform Developer 1 
• Experience with Agile methodology
• Highly motivated self-starter with a desire to "go the extra mile"
• Solid oral, written, presentation and interpersonal communication skills
• Proven time management skills in a dynamic development environment
• Ability to work as part of a team to solve technical problems in varied political and geographic environments

Desired Skills:

• Salesforce Service Cloud, Salesforce Administrator, Salesforce Developer Certifications, Marketing Cloud
• CRM, Interaction Management, CTI, Case Management and Technologies that support these

Who We Are:

TTEC is a pioneer in customer experience, engagement and growth solutions. Our 40,000 employees serve customers in more than 80 countries and 50 languages across social, mobile, and digital channels.   We utilize a holistic approach, applying solutions from our two customer experience segments—TTEC Digital and TTEC Engage—to help companies provide an amazing experience to their customers, inspire customer loyalty, and grow their business. Our employees live by a set of customer-focused values that guide relationships with clients, their customers and each other.

Our Digital Consulting and Technology Services segment drives to blend digital strategy and omnichannel consulting with cloud-based technology platforms to design and build best in class customer experiences to small, medium, and enterprise clients. 

COMPENSATION and benefits

The anticipated starting salary range for individuals expressing interest in this position is $80,000 to $130,000. This position is eligible to participate in an annual incentive program.  Actual compensation offer to a candidate may vary based upon geographic location, work experience, education and/or skill levels.

Benefits available to eligible employees include the following:

• Medical, dental, and vision
• Tax-advantaged health care accounts
• Financial and income protection benefits
• Paid time off (PTO) and wellness time off

Why ttec? what we offer

When you join TTEC, you become part of the family. Because we want to see you succeed and thrive, we offer a competitive compensation and benefits package as shown below to support your quality of life, career development and goals attainment:

Be Financially Sound

• We want you to reach your personal and professional goals and offer financial benefits such as: Health and flexible spending accounts
• Retirement plans
• Tuition reimbursement programs
• Financial wellness program

Be Developed
We believe in investing in our people and their career development, which is why we offer a variety of courses and programs that enable you to develop new skills and gain new insights such as:

• Mentorship programs
• Our Women in Leadership program connects employees globally with learning, networking and mentoring opportunities
• Professional development courses in TTEC University
• Scholarship program and tuition reimbursement
• Visibility in our global career pathing and internal mobility opportunities

Be Healthy
We support healthy living and have the tools and resources to help you such as:

• It's Ok, We're All Human wellness program
• Wellness incentives
• Company health and wellness programs
• Dedicated health and wellness navigators and employee assistance programs
• Generous paid time off and other leave of absence programs

Be the Difference

You'll have the opportunity to have a positive impact in your community:

• Through our employee-driven global grant program, you'll have the unique opportunity to apply for a grant focused on helping a local educational organization in your community
• Our team helps fundraise and volunteer their time in their communities

For more information about TTEC, visit ttecjobs.com or search #ExperienceTTEC throughout social media to engage in the global conversation

#LI-Remote

TTEC is proud to be an equal opportunity employer. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their own unique way. But don't take our word for it — check out some our women in leadership and diversity awards on TTECjobs.com.