Sr. Salesforce Admin
Published | January 1, 2022 |
Location | Castle Rock, CO |
Category | Default |
Job Type | Full-time |
Description
Ref ID: 00610-0012111515
Classification: ERP/CRM Developer
Compensation: $100000.00 to $120000.00 yearly
KEY DUTIES AND RESPONSIBILITIES:
Administration, Training and Documentation
• Serves as the liaison for all troubleshooting and Q& A from users
• Ensures configuration and adoption of new release features
• Assists in establishing cross-platform integrations
• Maintains broad knowledge of R& H Salesforce development needs
• Works with offshore Salesforce developers to define, communicate, and manage process development and implementation of new applications and updates to existing applications
• Maintains and enhances the visual layout, flows and business logic to streamline and enhance business processes and improve user experience and meet business requirements
Integration of Salesforce Platform with R& H Websites
• Works with developers to integrate web initiatives and constituent interactions with the database
• Serves as point of contact with the Firm’Microsoft web consultants for Salesforce web integration
Vendor and Budgetary Responsibilities
• Works with Accounting to establish and manage Salesforce expenses within budget
• Posts RFP for Vendor work as necessary
• Manages vendor work to stay within budgetary limits
• Manages developer procurement process to ensure advantages of economies of scale, single contract, and vendor screening
• Manages vendor invoices and routes to accounting for payment
Minimum Qualifications
Education & Experience
• A Bachelor'Microsoft Degree in computer information systems or equivalent experience preferred
• Possesses a big picture perspective
• Certified Salesforce.com Administrator
• 3+ years of functional analyst experience or technical development experience with Salesforce.com
• Additional Salesforce Certifications such as Advanced Administrator, Platform App Builder or Developer preferred.
• IT hardware knowledge/experience preferred
• Ability to identify areas for process improvement and recommend/implement solutions.
• Strong organizational/time management skills; ability to prioritize work and meet deadlines in a fast-paced environment.
• Excellent verbal and written communication skills
• Strong work ethic, hands-on, with a customer service mentality.