Sr. Salesforce Nonprofit Consultant

at RSM
Published December 7, 2022
Location Washington, DC
Category Default  
Job Type Full-time  

Description

* This opportunity is available to candidates anywhere in the US*

RSM is the leading provider of audit, tax, and consulting services to the middle market, which is the engine of global commerce and economic growth. With over 14,000 employees across the U.S. and Canada and a global presence in 120 countries, our purpose is to deliver the power of being understand to our clients, colleagues, and communities. As first-choice advisors, we are focused on developing leading professionals and innovative services to meet our clients' evolving needs in today's ever-changing business environment.

Through a supportive, caring culture, our people are empowered to be their authentic selves, make an impact, own their futures, and achieve their personal and professional aspirations. Together, our people's individual talents and diverse perspectives strengthen our teams and enhances the unique insights that we provide to our clients.

As a member of RSM's consulting team, you'll work directly with nonprofit clients to better understand their unique needs and deliver excellent solutions within the Salesforce NPSP environment. This experience also allows you to see firsthand the positive impact your efforts have on the client's success.

The Senior Salesforce Nonprofit Consultant with be part of a team responsible for delivering cloud technology solutions, specifically Salesforce Nonprofit Success Pack and related applications (Grant Management, Marketing Cloud Engagement for Nonprofits, Case Management, Experience Cloud for Nonprofits, Elevate, Insights Platform, Accounting Subledger) and integrations, to our clients. Your role will include requirements gathering, solutioning, configuration, testing, training, and post-deployment support. In this role, you will work alongside other Salesforce Consultants, Solution and Technical Architects, and Developers to design, develop, and deliver solutions to our clients.

Key Responsibilities

In addition to what is described above you will have the following measurable goals:

* Billable vs Non Billable time objectives
* 75% Billable Utilization
* The required activities for this position include:
* Great communication skills. You will be interfacing with industry leading associations and their executive teams and building trust and confidence in our ability to understand our client's business objectives and to create and deliver solutions that leverage the platforms that we represent.
* Generation of design and specifications for the out of the box and custom solutions.
* Engage with clients to build and document requirements. This includes meetings on premises or remote.
* Lead and coordinate implementation, audit and discovery meetings, developing and documenting customer and member journeys.
* Build solutions for clients based on business cases and the capabilities of NPSP and other applications and integrations.
* Develop reports and dashboards.
* Review, test, and generate documentation of solutions before delivery to the client.
* Maintain an understanding of the capabilities in new Salesforce releases.
* Provide accurate accounting of time spent on tasks.
* Maintain awareness of budget and constraints.
* Act as a point of escalation for team members.
* Attend onsite meetings and training sessions throughout the year.
* Engage with team members in a collaborative and process.

Minimum Qualifications

* 3+ years hands-on experience implementing and enhancing the Salesforce Nonprofit Cloud and Nonprofit Success Pack (NPSP) platform
* Required Salesforce certifications: Salesforce Administrator, Salesforce Nonprofit Cloud Consultant
* Experience with Salesforce.org's modules and solutions like Program Management, Nonprofit Cloud Case Management, Marketing Cloud Engagement for Nonprofits, Grantmaking, Elevate, and Accounting Subledger
* Experience with automations and flows
* Experience leading discovery sessions and gathering requirements
* Experience working with nonprofit clients
* Experience in a consulting environment

Preferred Qualifications

* Preferred Salesforce certifications: Business Analyst, Tableau CRM and Einstein Discovery Consultant, Marketing Cloud Administrator
* Ability to quickly learn about new clients, their industry and business challenges.
* Experience with telecommuting
* Be available to travel up to 35%

The firm offers a competitive benefits package, base compensation, and an employee bonus program for eligible roles based on individual and firm performance per program guidelines. Base compensation ranges can be found between the ranges noted below in the posting, and an actual offer can vary based upon on role, hiring location, and qualifications. For additional information on RSM's total rewards, visit our website at https://rsmus.com/careers/working-at-rsm/benefits.html.

If required by applicable law or client policy, you may be required to be vaccinated for COVID-19 or have an approved accommodation.

Youwant your next step to be the right one. You've worked hard to get where youare today. And now you're ready to use your unique skills, talents andpersonality to achieve great things. RSM is a place where you are valued as anindividual, mentored as a future leader, and recognized for youraccomplishments and potential. Working directly with clients, key decisionmakers and business owners across various industries and geographies, you'llmove quickly along the learning curve and our clients will benefit from yourfresh perspective.

Experience RSM US. Experience the power of being understood.

RSM is an equal opportunity/affirmative action employer.Minorities/Females/Disabled/Veterans.

RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at 800-274-3978 or send us an email at [Click Here to Email Your Resumé].